Like we stated in advance of, only you have the accessibility to void unused labels. But what will make this reality worse is that you, the service provider, are not informed of it unless you are notified by clients (or other folks in circumstance of third-get together shipments).
Because an unused shipping label is irrelevant for a shopper, LateShipment.com notifies you, shoppers, on your behalf beneath ‘Fulfillment delay’.
If a label stays unused 3 days immediately after it has been made due to the fact that most most likely indicates a hold off in delivery. Hence, your customers are now notified by means of e-mail and SMS of the risk of a delay. If the consumer has canceled their buy and the hold off turns out to be an unused delivery label, you can then carry on to void it immediately.
Which is not all! You can also help your guidance reps to established up trigger notifications less than ‘Unused Shipping Label’ on their assistance desk system. This can make it even a lot easier to alert/inform their internal crew if shipping and delivery labels continue being unused.
The ideal element is, LateShipment.com monitors your transport invoices routinely. If at all, your claim to void a transport label hasn’t been refunded nevertheless, we will recover them for you and deposit the cash right into your account. Our programs have escalation processes designed in and we have an specialist workforce to adhere to up and dispute any denied statements to assure highest refund recovery.